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Tarkov Hacks · Help

Stuck on delivery or the loader?

Support for Tarkov Hacks buyers on tarkovhack.com — loader setup, cheat status, menu config, and delivery help after you purchase.

Get SupportBuy now

Official buyer Discord: discord.gg/ebcDr3GJQ

Setup guides live in the forums. Start with the Escape from Tarkov guide before opening a ticket.

How we help

  1. Status before you load

    • Check live status on the product page. If it says Updating, do not load. Wait until it is clear to load again.
    • EAC and client patches can invalidate yesterday’s build. Status honesty matters more than rushing a control-zone fight.

  2. Loader and menu issues

    • Follow the Escape from Tarkov setup guide for antivirus exclusions and load order before you open a ticket.
    • If the product is Updating, wait. If a clear build still fails after one clean retry, use Get Support and include your order ID.

  3. Delivery and refunds

    • Delivery failures and extended Updating windows are covered on the refunds page. Include your order ID when you write in on Discord.

  4. What we can and cannot help with

    • Supported: Escape from Tarkov on Windows PC, loader and menu help for paid licenses.
    • Not supported: other games, console or Linux builds, cracked loaders, or third-party mirrors.

If the loader misbehaves

How do I contact support?

Use Get Support on this page. It opens Discord at https://discord.gg/ebcDr3GJQ. Include your order ID from tarkovhack.com, a status screenshot (clear or Updating), and whether you need load, menu, or delivery help.

The loader will not open — what first?

Follow the setup guide for the current load order. If status is Updating, wait. If a clear build fails, include your order ID in Discord. Plans are on the product page.

Menu opened once then never again?

Do not spam launch. Restart Escape from Tarkov, confirm antivirus exclusions, re-check status, then try one clean load. If it still fails, contact Discord support with your order ID.

Which platform is supported?

Windows PC only. Escape from Tarkov on console, Linux, or Steam Deck is not supported.

Where is my delivery?

Delivery is digital after checkout on tarkovhack.com. Use only that loader link. Third-party mirrors are unsupported.

Need help now?

Confirm cheat status on the store page, or open Discord if you already have an order.

Get SupportBuy now